PAYMENTS:

Payment is due in full at the time of purchase, prior to shipping. PayPal, Visa, Mastercard, Discover, and American Express are accepted.

RETURNS & REFUNDS:

All sales are final with the exception of returns due to damage, defective product, or wrong item shipped. Claims for missing items or items damaged in transit must be received within 48 hours of receipt of merchandise. The items will be exchanged and/or a replacement sent. Shipping will not be charged for exchanged items as a result of damage, defective product or wrong item shipped.

If there are any problems, or you are not satisfied with your purchase, please contact us within 48 hours of receiving your items to fix the issue. Your satisfaction is extremely important to us!

EXTENDED USE AND COPYRIGHT INFORMATION:

All custom designs created by Pia Chella are owned by Pia Chella. This includes custom order, home portraits, calligraphy prints, art prints, stationery artwork, motifs, patterns, illustrations, and other design elements.

Pia Chella owns all copyrights in any and all work(s) created or produced pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Pia Chella and may be used in the reasonable course of  Pia Chella's business. Customer acknowledges that Pia Chella has the right to also use images, design elements, calligraphy, etc. from any portion of the work for portfolio or marketing purposes.

By making a purchase at www.piachella.com, you agree to these terms and conditions.